Try plugging your headphones into a different port if you have one, or check your headphones are working with a different device. So, your voice chat is enabled properly but you still can’t hear anyone – if you’re using headphones, this could be where the issue lies. We don’t recommend doing this if you’re under 13, but if you are 13 and the game settings think you’re younger, this could explain why your voice chat isn’t working correctly. This is where you can adjust the age settings and increase this to over age 13. To rectify this, visit Account Settings in Roblox and navigate to the Age Verification section. Players need to be over 13 years old to opt-in to using voice chat, so this could be where your issue lies if you’re having trouble hearing your friends on Roblox. Roblox does have stringent rules around age verification when playing, so it could be that your age is too young to be using the Chat with Voice feature. You can adjust these settings to make sure that you’re able to use Chat with Voice to its full capabilities. If you navigate to Settings within the game and select Audio Settings, there’s a section called Audio Output Mode. There are also audio settings that you can check in the game settings if you’re still having issues with hearing the voice chat. If you now go to play Roblox you should find you can hear the voice chat if a privacy issue was affecting this element of the game. Sometimes users find that if their privacy settings aren’t quite right it can restrict their ability to communicate with others on different games. If you’re playing on an Xbox, it’s worth double-checking your privacy settings. If you go to Settings on your phone, you can usually check specific settings per app and adapt the sound here. You can also double-check if the Roblox sound has been disabled within your phone settings by mistake. Make sure your phone isn’t on silent – sounds simple but we’ve all been there! Make sure the volume is adequate as this will carry across when you’re playing Roblox. Now that all is well with your Roblox settings, it’s worth checking your phone if you’re playing on a mobile device. You should now start hearing your friends speaking to you during gameplay if your volume was previously too low. Check volume settings and increase volume if too low. While you’re playing, follow the below steps to check and adapt your volume settings: If voice chat is enabled and you can’t hear your fellow gamers, but your friends can hear you, it’s likely that you may be having specific volume issues. If this toggle was off, you can be pretty sure that this is why you couldn’t hear the voice chat on Roblox.
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